Return and Refund Policy

1. TEMPALTES

Use our Templates, don’t misuse our goodwill. Avoiding misuse of our refund policy.

Due to the nature of digital products, it is particularly easy to misuse our generous refund policy. That is the reason we must have few limitations to our 14-day refund policy:

– To get a refund, you must have first tested the easy process of publishing our templates to social media.

1) After your purchase, follow the instructions attached to the pdf you downloaded.

2) Publish your template to your social media channel

If you still wish to have a refund after your publishment, we will be glad to approve your request.

– Suppose a customer has bought very many products in a single order and asks refund right after purchase. In that case, we consider that is behavior which differents too much our general customer and we suspect misusing our good will. We will review customers’ download log information in these cases and make refund decisions based on that.

2. TRAINING

Due to the nature of training given, we cannot refund any of the courses paid for.

3. WEBSITES & BUSINESS STARTER KITS

Before we start with any designs, full payment will be required. Please note, there will be no refund on any payment made. We do however will ensure your full satisfaction with our products.

4. CONTENT

Full payment will be required before we start with any designs. Please note there will be no refurnd on for any designs already done. We will however ensure your full satisfaction with our products.

REFUND PROCESS

For requiring a refund, start by sending us an email to info@whalecoastdigital.com